Frequently Asked Questions (FAQ)
What documents are required to rent a scooter or motorcycle?
A valid ID is sufficient for renting a scooter. To rent a motorcycle, you need a driving license. For motorcycles above 50cc, you must have an A1, A2, or A class license.
What is the minimum rental period?
The minimum rental period is 1 hour. We also offer daily, weekly, and monthly rental options.
How much does the rental cost?
Rental prices vary depending on the model of the scooter or motorcycle, the rental duration, and the season. To see our current prices, please check our price list or contact us.
Is insurance provided?
Yes, all our rental scooters and motorcycles are insured. However, for possible damages, please review our rental agreement for insurance coverage and conditions.
Is fuel included in the rental fee?
No, fuel is not included in the rental fee. Our vehicles are provided with a full tank and should be returned in the same condition. If the vehicle is returned with less fuel, the fuel cost will be charged.
Can I bring my own helmet?
Yes, for your safety, you can use your own helmet. However, we also provide clean and safe helmets.
Can I return the scooter or motorcycle to a different location?
You must return the vehicle to the rental location. However, if you wish to drop it off at a different location, we offer a pickup service for an additional fee.
Can I take a test ride before renting?
Yes, you can take a short test ride before renting to ensure the vehicle is suitable for you.
What should I do if the scooter or motorcycle breaks down?
If your rented vehicle breaks down, please contact us immediately. Our technical support team will assist you as soon as possible. (+90 507 111 13 34)
What should I do if I have an accident?
First, make sure you are safe and contact us immediately. You must also file an accident report and take photos if possible. Insurance-covered damages will be processed according to the insurance company’s policies.
Can I rent a scooter or motorcycle in rainy weather?
Yes, but we advise extra caution when riding in rainy or bad weather conditions. If needed, we can provide raincoats.
Do I have to obey the speed limit while renting?
Yes, you must comply with all traffic rules. Speed limits set for scooters and motorcycles within the city must not be exceeded.
Can someone else ride the scooter or motorcycle I rented?
No, according to the rental agreement, only the person who rented the vehicle is allowed to ride it. Otherwise, the insurance will be invalid.
Can I make a reservation in advance?
Yes, you can make a reservation in advance through our website or by contacting us at +90 507 111 13 34. We recommend making reservations in advance, especially during peak seasons.
What are the payment methods?
We accept cash, credit/debit cards, and mobile payments.
Can I cancel or modify my reservation?
Yes, you can cancel or modify your reservation free of charge within the specified cancellation period. For more details about cancellation policies, please contact us at +90 507 111 13 34.
What are your opening and closing hours?
We are open from 09:00 AM to 02:00 AM. However, if notified in advance, we can arrange special delivery hours.